FAQ

Orders & Availability

Are your products limited edition?

Home Hewn is a growing collection of thoughtfully crafted pieces for the home. We’ll continue to add new designs over time, and many items will remain available as part of our core lineup.

Are your products handmade?

Yes. Each Home Hewn piece is thoughtfully made with care and attention to detail. Because our work is handcrafted, small variations in grain, tone, and texture are natural and part of what makes each piece unique.

Do you offer custom sizes or custom requests?

In some cases, yes. If you’re interested in a custom size, material, or finish, contact us and we’ll let you know what’s possible.


Shipping & Delivery

Where do you ship?

We ship within the United States.

How long does it take to ship?

Because many items are made to order, production time may vary by product. Estimated timelines are listed on each product page. Once your order ships, you’ll receive tracking information by email.

How much is shipping?

Shipping rates are calculated at checkout based on your location and the items in your order.


Returns & Exchanges

What is your return policy?

Due to the nature of  the made to order, custom, and/or personalized products we sell, we are unable to offer refunds. However, we always strive to ensure our customers are happy with their order.

What if my order arrives damaged?

If your order arrives damaged, please contact us within 48 hours of delivery with photos of:

  • the product

  • the packaging

  • the shipping label

We’ll make it right.


Contact

How can I reach you?

Please refer to our Contact page.